Riot Society Reviews

This site is terrible for customer service. I ordered shirt for my son for Christmas. They sent the wrong size, so I contacted them the day after Christmas & requested an exchange on 12/26. I mailed the shirt back to them on the Monday 12/28. They never contacted me Or followed up with me & didnt issue a refund until 1/15. I requested an exchange for the correct size, but that never happened AND they charged for shipping. So we paid shipping for shirt that we never received. Don't waste your time with these people. They do not have their act together at ALL. Zero customer service.

Don’t order anything from this company. It’s very very very difficult to return!!!!! I’m stuck with this with jacket that have different color that I did not order. They also gave me wrong label and usps can’t except it. I spent $60 for the wrong jacket and can’t return because they gave you the wrong label with different weight!!! So usps doesn’t except and can’t return and I’m so sad ????

I have two hoodies from them. They both fit well and true to size. They are very comfortable and not a restricting material. The designs haven't faded at all since I got them almost a year ago.

Do not order from the website. Order from amazon or tillys. Anywhere but the website! They cancelled my order three times! I have money to buy it and it was a gift for someone for their birthday. Welli had to order from tillys because again they canceled my order ! Their excuse when they finally got back to me was oh our system has a glitch with certain cards ! That’s not a business ! They didn’t even care. Waste of time! From now on I will order third party. The style and brand are great but they have no customer service at all. They would t even reinstate my discount.